Insurance 101

We all know the power of a good massage. Giving yourself a chance to relax & reset can improve your mood, recharge your energy and help ease tension. But, did you know that massage has benefits that may help relieve the symptoms of many common medical issues?

Regular massage may help manage anxiety, improve circulation and speed up healing from injury. That’s why many doctors recommend massage services for those suffering from a wide array of conditions. According to The Mayo Clinic, “Massage can be a powerful tool to help you take charge of your health and well-being.”

Luckily, these treatments don’t have to be considered a luxury. Massage can sometimes be covered by an insurance plan, which means you may be able use your current coverage to help cover the cost of a series of services at The NOW. We want to make it easier than ever to start feeling better NOW, so we have outlined below a few common questions and concerns about using insurance to cover medical massage treatments.

What kind of insurance do you accept?

Massage may be covered by a Flexible Spending Plan (FSA) or Health Savings Plan (HSA). Both programs typically work as an account where a set amount of funds are deposited from you and your employer each year to be used on eligible health-related costs. Generally, the amount is determined during your open enrollment, and a small deposit is made each month to accrue a balance. If you have an HSA, your funds usually roll over to the new calendar year, but with an FSA unused funds often go back to your employer. These funds can commonly be used on things like your deductible, prescriptions, emergency medical costs…and maybe your next massage!

What conditions does it cover?

Massage has been reported to have a host of wellness benefits, so many conditions could be covered. If you experience anxiety, insomnia, headaches, joint pain, arthritis, diabetes, and more, massage may be a helpful part of managing your health concerns. As always, we recommend you first talk to your doctor to review all your symptoms and discuss the best course of action. Many doctors will prescribe massages for a variety of issues, so speak up and see if it’s right for you!

How do I use it?

First, talk to your insurance provider about the status of your FSA or HSA. Much of the time, these plans come with a debit card that has your funds on it, which you can use to book and pay for your treatment. If you have a FSA or HSA that doesn’t provide a debit card, you may be able to simply keep your receipt and submit it to your insurance provider for reimbursement. If you have questions about contributions from your work, talk to your HR department as well.

Next, we suggest you visit your primary care doctor or other medical professional and ask them if massage would be beneficial for you. Your doctor can provide you with a prescription with the reason for massage, length of your session, and number of recommended treatments per month. (If your doctor prescribes multiple treatments per month, we recommend becoming a Ritual Member to lower your cost per session!) You don’t need to present this prescription to The NOW when you visit us, but keep it on file to present to your insurance company if you need it in order to be reimbursed.

We want to help you relax, reset, and recover in 2020 and beyond, so talk to your insurance provider and medical professional to see if you are eligible to start using these benefits to feel better NOW.


The content on all websites associated with The NOW Massage, including, but not limited to, the text, graphics, images, links, and other materials are for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment, and does not constitute medical or other professional advice. The NOW Massage does not recommend or endorse any specific tests, physicians, procedures, opinions, or other information that may be mentioned on the website. Reliance on any information provided herein is solely at your own risk. The information provided on all websites associated with The NOW Massage, including, is designed to support, not replace, the relationship that exists between client/site visitor and his/her physician. Never disregard professional medical advice or delay in seeking it because of something you have read or seen on The NOW Massage websites.