FAQ

BOOK ONLINE?

We’ve designed our online booking process to be simple and straightforward. Select the service, date, and time and follow the prompts.

SHOP ONLINE?

For all retail inquiries, please email us at [email protected].

BOOK A GROUP?

EVENTS?

GRATUITY?

Our massage therapists are important to us; we have searched high and low for top quality body-work experts. In order to keep our prices low and our customers and therapists happy, we suggest $10 for a 25-minutes, $20 for 50-minutes and $30 for an 80- minute massage.

RETURN POLICY?

BOUTIQUE PURCHASES

We accept returns in the original condition (unused, undamaged and unopened in the original packaging) with receipt seven days within purchase. Jewelry is eligible for exchange only as each piece is made to order. Simply bring your item to any of our four boutiques and one of our Experience Guides will assist you NOW.

Credits can be applied to the purchase of any items including retail products, gift cards and massages.

ONLINE PURCHASE

We accept returns in the original condition which they were received- unused, undamaged and unopened in the original packaging. Jewelry is eligible for exchange only as each piece is made to order. Merchandise must be shipped within seven days of delivery and are valid for refund or exchange.

All returns must first obtain a return authorization number by e-mailing [email protected]. Your return authorization number must be written clearly on the outside of your box.

Return and exchange shipping costs are customers responsibility and the original shipping charge is nonrefundable.

Credits can be applied to the purchase of any items including retail products, gift cards and massages.